Terms & Conditions

Please read these terms carefully before using this website.

Acceptance of Terms

By using this website, you accept these terms fully. These terms apply to all website visitors. Continued use confirms understanding and agreement. Disagreement requires stopping website access immediately. Terms govern interaction without exception.

Purpose of the Website

This website exists to share general service information. Content supports awareness and understanding only. It does not provide medical instruction. Professional consultation remains necessary for care decisions. The website functions as an informational interface.

Informational Nature and Legal Disclaimer

All website content is shared for awareness purposes. Material here does not guide medical judgment. Website access does not form treatment relationships. Medical decisions require qualified professional consultation. Outcomes cannot be promised from website information.

User Responsibilities

Users must engage with the website responsibly. All usage must follow lawful conduct. Content misuse or system disruption is prohibited. Submitting false information is not permitted. Responsibility remains with each website user.

Appointment Requests and Communication

Appointment submissions represent requests, not confirmations. Scheduling depends on availability and verification. Communication may occur through the provided contact details. Users must ensure information accuracy. Responses follow operational availability.

Consent and Communication Withdrawal

Submitting details provides consent for communication. Consent applies to stated purposes only. Users may withdraw consent by contacting us. Withdrawal affects future communication only. Legal retention obligations may still apply.

Children and Guardian Responsibility

Website use is not intended for minors. Guardians must submit information for children. Submission confirms lawful authority and consent. Unauthorized submissions remain the guardian’s responsibility. Child information receives additional care.

Accuracy and Updates of Information

Reasonable effort supports content accuracy. Information may change without prior notice. Errors may occur despite careful review. Completeness is not guaranteed always. Updates reflect operational and regulatory changes.

Intellectual Property Rights

Website content remains institutionally owned. Text and visuals receive legal protection. Unauthorized copying is strictly prohibited. Limited use may occur under the law. Rights remain actively enforced.

Fees, Charges, and Transparency

Displayed fees remain indicative only. Actual charges depend on clinical evaluation. Website content does not confirm pricing. Transparency guides billing communication always. Financial decisions require direct consultation.

Limitation of Liability

The institution limits liability for indirect losses. Website use occurs at user’s discretion. Access is provided as available. Continuous availability cannot be guaranteed. Risk remains with the user.

Third Party Links and External Content

Third-party links may appear on pages. External content remains independently governed. We do not endorse third-party platforms. Responsibility lies with the external provider. Users access external sites voluntarily.

Records, Retention, and Lawful Disclosure

Submitted information may form institutional records. Retention follows legal and regulatory requirements. Records may be disclosed when the law requires. Disclosure remains limited and necessary. Confidentiality guides record handling.

Security and Acceptable Use

Users must not breach security systems. Unauthorized access attempts are prohibited. Malicious activity may restrict website access. Security controls protect information assets. Use implies acceptance of safeguards.

Applicable Indian Laws

These terms operate under Indian law. Applicable regulations govern interpretation and enforcement. Online service principles apply accordingly. Healthcare standards influence operational conduct. Jurisdiction remains within India.

Modifications to Terms

Terms may change due to operational needs. Legal updates may require revision. Updated terms will appear on this page. Continued use confirms acceptance. Responsibility includes staying informed.

Contact and Grievance Redressal

Website concerns may be communicated to us. Contact details appear on the website. Grievances receive appropriate review and response. Communication supports trust and resolution. Processes follow reasonable timelines.

Frequently Asked Questions

Answers to the most common questions from our patients.

A. The eye hospital terms and conditions explain how users may access and use the website, submit appointment requests, share information through forms and understand the legal disclaimer for site content.

A. No. Appointment requests submitted through the website are subject to hospital confirmation and do not automatically guarantee a confirmed consultation slot.

A. Users are responsible for providing accurate information, using the website lawfully, avoiding misuse of forms and respecting the website usage policy of the hospital.

A. Yes. By submitting an enquiry or appointment request, users provide communication consent for hospital-related follow-up regarding appointments, services and patient support.

A. No. The website content is for general informational purposes only and should not be considered a substitute for direct medical examination, diagnosis or treatment advice from a qualified eye specialist.